FAQs

Ordered late, will this arrive in time for a particular date?!

Depending on current Royal Mail estimates and order volume, we can't guarantee but it is possible that an order to a UK address can be dispatched for early arrival. Please get in touch by emailing georgia@naturesgenie.org to let us know of the situation and we will try our best to accommodate!

Ordered to wrong address, what do I do?

Not to worry! Just get in touch with us by emailing georgia@naturesgenie.org and send us the correct address and we can change that for you (before the order is dispatched).

If I select gift wrapping at the checkout on an order of multiple items, will all items be gift wrapped?

All items in a multiple order will be gift wrapped separately for the one price of £3 paid at the checkout (items can be gift wrapped together if requested)